NAICS Code Description

561422 - Telemarketing Bureaus and Other Contact Centers

Top Businesses by Annual Sales for 561422 – Click for Complete Profiles:

Prime Therapeutics LLCVxi Global Solutions LLC
Sitel Worldwide CorporationDialamerica Marketing Inc
Affinion Group IncConvergys Cstmer MGT Group Inc
Intrado CorporationTtec Services Corporation
Tpusa IncDialogdirect LLC

This U.S. industry comprises establishments primarily engaged in operating call centers that initiate or receive communications for others via telephone, facsimile, email, or other communication modes for purposes such as: (1) promoting clients' products or services, (2) taking orders for clients, (3) soliciting contributions for a client, and (4) providing information or assistance regarding a client's products or services. These establishments do not own the product or provide the services they are representing on behalf of clients.

Cross-References. Establishments primarily engaged in--

  • Answering telephone calls and relaying messages to clients--are classified in U.S. Industry 561421, Telephone Answering Services;
  • Organizing and conducting fundraising campaigns on a contract or fee basis, that may include telephone solicitation services--are classified in U.S. Industry 561499, All Other Business Support Services; and
  • Gathering, recording, tabulating, and presenting marketing and public opinion data, that may include telephone canvassing services--are classified in Industry 541910, Marketing Research and Public Opinion Polling.
Index Entries for 561422
561422561422561422Customer service call centers
561422561422561422Floral wire services (i.e., telemarketing services)
561422561422561422On-line customer service centers
561422561422561422Order-taking for clients over the Internet
561422561422561422Telemarketing bureaus
561422561422561422Telemarketing services on a contract or fee basis
561422561422561422Telephone call centers
561422561422561422Telephone solicitation services on a contract or fee basis
561422561422561422Wire services (i.e., telemarketing services), floral