NAICS Code Description

56142 - Telephone Call Centers

*Click to View Top Businesses by Revenue for 56142 – Complete Profiles*.

This industry comprises (1) establishments primarily engaged in answering telephone calls and relaying messages to clients and (2) establishments primarily engaged in providing telemarketing services on a contract or fee basis for others, such as promoting clients' products or services by telephone; taking orders for clients by telephone; and soliciting contributions or providing information for clients by telephone. Telemarketing establishments never own the product or provide the service that they are representing and generally originate and/or receive calls for others.

Cross-References. Establishments primarily engaged in--

  • Providing paging and beeper transmission services--are classified in Industry 51731, Wired and Wireless Telecommunications Carriers;
  • Organizing and conducting fundraising campaigns on a contract or fee basis, that may include telephone solicitation services--are classified in Industry 56149, Other Business Support Services; and
  • Gathering, recording, tabulating, and presenting marketing and public opinion data, that may include telephone canvassing services--are classified in Industry 54191, Marketing Research and Public Opinion Polling.

NAICS Codes that fall under 56142 - Telephone Call Centers

Top Businesses by Annual Sales for 56142 – Click for Complete Profiles:

Prime Therapeutics LLCSaint PaulMN
Mount Olympus Holdings IncNew YorkNY
Intrado CorporationOmahaNE
Avaya IncSanta ClaraCA
Sitel Worldwide CorporationMiamiFL
Sitel LLCNashvilleTN
Vxi Global Solutions LLCLos AngelesCA
Affinion Group IncStamfordCT
Sitel CorporationOmahaNE
Exlservice Holdings IncNew YorkNY